Technical Incident at the Caribbean Port Pool at Cambrils Park

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Last update: June 9, 2026 · 13:00 p.m.

The technical teams have completed all the necessary inspection and restoration work.

All precautionary measures have been lifted, and normal operations have resumed across all resort facilities.

Thank you for your cooperation and understanding.

11:40 a.m. | Information for guests

Precautionary measures have been implemented in the areas closest to the incident.

The rest of Cambrils Park Resort's facilities have continued to operate as normal.

We appreciate your cooperation and for following the instructions provided by our staff.

11:30 a.m. | Situation under control

Emergency response teams brought the incident under control and began the inspection, cleaning and restoration work in the affected area.

As a precautionary measure, access to the affected area remained restricted while these operations were carried out.

11:00 a.m. | Initial notice

A technical incident was detected during maintenance work related to the water treatment system in the Caribbean Port area.

The resort's emergency protocol was activated immediately, and access to the affected area was restricted as a precaution.

Incident Status:

Status Situation
🟢 Safety    No injuries reported
🟢 Guests    No risk
🟡 Caribbean Port Pool    Temporarily closed
🟡 Caribbean Jungle Pool    Temporarily closed
🟡 El Paraíso Bar    Temporarily closed
🟢 Other pools    Open
🟢 Restaurants    Open (except El Paraíso Bar)
🟢 Activities    Operating as normal

 

  • What happened?

    During maintenance work related to the water treatment system of the Caribbean Port pool, a technical incident occurred in a service area.

    From the very beginning, the internal emergency protocol was activated, and specialist teams are working to resolve the incident while ensuring the highest safety standards.

  • What measures have been taken?
    ✅ Emergency protocol activated.
    ✅ The affected area has been secured.
    ✅ Preventive closure of the Caribbean Port and Caribbean Jungle pools.
    ✅ Preventive closure of the Paraíso bar.
    ✅ Technical inspection of the facilities.
    ✅ Ongoing assistance for guests.
    ✅ Coordination of the maintenance and prevention teams.
  • Is there any risk?

    No. The incident is under control, and there is no risk to people.

  • How does this affect me if I'm staying at Cambrils Park?
    - You can enjoy all the other pools.
    - All other facilities remain open.
    - All activities continue as normal.
  • When will the Caribbean Port and Caribbean Jungle pools reopen?
    The pools will reopen once all technical checks have been completed and maximum safety can be guaranteed.
  • Can I use the other pools and facilities?

    Yes. They are operating as normal.

  • Where can I get more information?

    On this page. We will keep it updated as new information becomes available.

    Our Reception team is also available to assist you.